Privacy Policy
Effective Date: 1 February 2025
At VA Academy, we respect and protect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it. By using our services, including submitting your application form to our programme, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information when you interact with our website, submit an application form, register for our programmes, or communicate with us. This information may include:
- Your full name
- Email address
- Phone number
- Payment details
- Any other information you provide during the application and registration process
2. How We Use Your Information
We use your personal information for the following purposes:
- To process your application and register you in the programme
- To communicate with you regarding the programme, including sending confirmation emails, course updates, and other relevant information
- To process payments and manage financial transactions
- To improve our services, including offering support, conducting surveys, and analyzing user feedback
- To comply with legal obligations and resolve disputes
3. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
4. Sharing Your Information
We do not share, sell, or rent your personal information to third parties except as follows:
- With service providers who assist us in operating our business (e.g., payment processors, customer service platforms)
- If required by law, such as to comply with a legal obligation, protect the rights of VA Academy, or in response to a government request
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request the deletion of your personal information, subject to applicable legal obligations
- Withdraw your consent to the use of your personal information at any time (where applicable)
To exercise any of these rights, please contact us at support@vaacademy.online.
7. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to improve your experience, analyze trends, and gather demographic information. You can control the use of cookies through your browser settings.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites before submitting personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@vaacademy.online
Phone: +2774 244 5105
By submitting your application form or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described.